Keyboard doesn't work

Modified on Tue, 21 Jan, 2020 at 4:15 PM

Fix problems with your keyboard

If the volume or brightness keys don't work, you might be at the upper or lower limit for that setting.

If the backward or forward buttons don't work, check if the same icons in a web browser window are grayed out. For example, if the back button on a web page is gray, the browser isn't aware of a page to move backward to.

If you're having other problems with your keyboard, try these steps:

  1. Turn off the Chromebook, then back on.
  2. Try using the keys while using a different account. If the keys work, delete the account that's having the problem on your Chromebook, then add it again.
  3. If the owner account is having problems, reset the Chromebook.

If you're still having trouble after trying these steps, contact Caliber tech team.

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